«MAIN FUNCTIONS OF THE OMBUDSMAN»
- Providing consultation to employees and assisting them in developing mutually acceptable, constructive, and feasible solutions in compliance with the laws of the Republic of Kazakhstan;
- Assisting in resolving problematic social and labor issues of the employees within the group of companies of JSC «NAC «Kazatomprom,» as well as ensuring adherence to the principles of business ethics by the employees;
- Reviewing incoming appeals, applications, and letters from employees, officials, and interested parties on matters within the Ombudsman's competence;
- Developing recommendations for parties involved in disputes, conflicts, or problematic situations to resolve conflicts (disputes);
- Informing the bodies and officials of JSC «NAC «Kazatomprom» about identified violations in the field of corporate ethics;
- Participating in the development and periodic review of the Code of Ethics and Compliance and internal documents of JSC «NAC «Kazatomprom» aimed at its implementation.
If you experience violations of your labor rights, need assistance in resolving social issues, working conditions (living conditions, meals), or have safety concerns, you are entitled to contact the Ombudsman.
Ombudsman of LLP «KAP Logistics»:
Dosymkhanov Almat Aidarbekovich
Contact information:
11834, +7 701 888 25 18, a.dossymkhanov
kapl.kazatomprom.kz
The role of the Ombudsman is to provide consultation to employees who seek assistance, support in resolving labor disputes, conflicts, and social-labor issues, as well as ensure compliance with the Code of Conduct by employees, resolve conflicts and disputes, and maintain a trustful working environment.
(All appeals are confidential)
Samruk-Kazyna Hotline
You can report any violations of the Code of Conduct, including corruption, fraud, unethical behavior, or discrimination. We review 100% of the reports and guarantee confidentiality and anonymity.
8-800-080-4747 www.sk-hotline.kz mailsk-hotline.kz